The healthcare IT security business Imprivata® makes it possible for healthcare organisations all over the world to access, share, and transact patient information in a safe and simple manner. The Imprivata platform improves productivity and patient experience while addressing crucial compliance and security problems.
Imprivata improves provider productivity and patient satisfaction while addressing significant compliance and security problems. It makes it possible for healthcare providers to securely access, exchange, and trade patient information.
Capsulization of Products and Services
Imprivata OneSign’s single sign-on, authentication management, and virtual desktop roaming capabilities provide quick, secure No Click Access to clinical apps and patient data from any location and device.
Clinicians may securely collaborate across care teams and organisations thanks to Imprivata Cortext®.
The complete identity and multifactor authentication platform for remote access, EPCS, medical device access, and other clinical authentication workflows is called Imprivata Confirm IDâ„.
The leading positive patient identification system for healthcare, Imprivata PatientSecure®, uses biometric identification to increase patient safety and financial results.
Bravo Imprivata!
Healthcare providers may access and exchange patient health information thanks to Imprivata, a health IT business. The business was listed as one of The Boston Globe’s “Top Places to Work” in 2016 for the fifth consecutive year. The flexible time off policy at Imprivata does not limit the number of sick, personal, or vacation days that employees may take. Additionally, it supports internal promotion prospects, provides employees with the opportunity to shift between departments, and offers tuition help with a maximum annual reimbursement of $5,250.
Customer Success Chronicles
Biometric patient identification enhances patient safety while removing redundant medical records.
One of the largest public, not-for-profit healthcare organisations in the US, Carolinas HealthCare System (CHS), offers services at more than 900 locations throughout North and South Carolina. Hospitals, stand-alone ERs, outpatient surgery centres, medical offices, imaging facilities, nursing homes, testing facilities, and pharmacies are all part of the CHS network.
The Challenge
CHS began looking for a solution in 2007 after realising they had a problem with accurately identifying patients throughout their health system. Patients found it intrusive to be asked for their social security numbers or other sensitive personal information at the registration counter. Additionally, it was becoming more challenging for CHS to confirm that their patients were supplying accurate identity and insurance information due to a burgeoning black market for stolen medical records.
The Solution
CHS started looking at biometric remedies to address their patient identification issue. The most accurate and least invasive biometric solution that CHS considered was palm vein scanning since it was simple for patients to use and provided the most reliable identification.
Although fingerprint biometrics were less expensive, there were a lot of false positives, according to Richardville. We believed we were hitting a better rate even with manual than with fingerprint, therefore it did not give us a meaningful benefit because the error rate was too high.
The Results
Over 1,000 Imprivata PatientSecure palm vein scanners are currently in use by CHS at check-in counters across all of their physical sites. Additionally, CHS has introduced Imprivata PatientSecure throughout all of their emergency departments, which aids medical professionals in locating trauma patients who are unconscious. Accurate patient identification aids CHS in reducing insurance fraud and medical identity theft, which enhances revenue cycle effectiveness in addition to patient safety.
Imprivata PatientSecure has gained the support of CHS patients. After receiving education, Richardville claims that “our patients comprehend and clearly use the palm scanner.”
Securing remote access with Imprivata Confirm ID
The 665-bed Genesis Health System is situated in Davenport, Iowa, and serves a 12-county area that includes Eastern Iowa and Western Illinois. It provides a full continuum of care services.
The IT department at Genesis began thinking about choosing and installing a two-factor authentication solution when it was decided to switch to virtual desktops.
The solution
Genesis chose Imprivata Confirm ID for Remote Accessâ„ after researching a number of two-factor authentication service providers in order to support secure but practical access from outside the health system.
According to Dr. Anthony Carbone, CMIO at Genesis, “in the end, whatever solution was selected will need to be used by our physician community.” It needed to be simple to use, dependable, and an effective solution that you wouldn’t find frustrating to use. All of the options were checked for Imprivata Confirm ID for Remote Access. â€
Push token notification is one of the convenient and safe authentication methods provided by Imprivata Confirm ID that may be used in a variety of health system activities. With a user-friendly authentication process, Genesis is able to satisfy its IT security needs.
Working with a dependable, strategic partner like Imprivata
Before deploying Imprivata Confirm ID for Remote Access, Genesis Health System already used Imprivata OneSign® for its single sign-on (SSO) requirements. Imprivata was known and trusted by Genesis Health System as a key IT partner.
Seeing the results
Genesis Health System has strengthened their security plan and aided in the prevention of phishing attacks with Imprivata Confirm ID for Remote Access.
Meet the luminary:
President and CEO of Imprivata is Gus Malezis. In the information technology security sector, where he offers more than 30 years of expertise driving innovation and growth while developing market-leading organisations, he is highly regarded as a visionary leader.
- Gus most recently served as the President of Tripwire, a top provider of endpoint detection and response, security, and compliance solutions, before joining Imprivata.
- Gus has a broad range of experience in application design and development, networking, network systems administration, CRM, and information security and compliance.
- Gus attended the University of Toronto to study philosophy and computer science.
Throughout the whole lifecycle, “Imprivata Professional Services gives insight and support.”
